Petland Novi (Novi, Michigan)

  • 27200 Novi Rd, Novi, MI 48377
  • +1 248-988-9059
  • Rated 4.5/5 with 3488 verified reviews.
  • Website
  • Monday: 10 AM-8 PM
  • Tuesday: 10 AM-8 PM
  • Wednesday: 10 AM-8 PM
  • Thursday: 10 AM-8 PM
  • Friday: 10 AM-9 PM
  • Saturday: 10 AM-9 PM
  • Sunday: 11 AM-6 PM

Petland Novi Customer Reviews Summary

We’ve analyzed all available reviews for this breeder and summarized our findings below for your convenience!

This breeder has received positive reviews from customers who were impressed with the care given to the puppies. The staff is described as knowledgeable and kind, and the puppies are well cared for and receive frequent attention and baths.

One customer mentioned that their puppy was already following commands at just 8 weeks old. Another reviewer mentioned how helpful the staff was during the adoption process.

On the other hand, there are negative reviews criticizing the conditions at the breeder's location. One reviewer was concerned about the small glass showcases and lack of monitoring for the puppies.

Another review mentioned allegations that the breeder sources puppies from puppy mills and sells puppies from disreputable breeders. Overall, customers looking for a puppy from this breeder can expect puppies that receive good care and attention.

However, it is advised to consider the negative reviews and allegations before making a commitment to a dog from this breeder.

Petland Novi Reviews

We’ve compiled a list of the most helpful reviews for this breeder below. We’ve included both positive and negative (if applicable) reviews to give you a better idea of the type of breeder you’re considering.


Crow Wisdom

Very good store, puppies are well cared for. Cages are adequately sized and contain plenty of enrichment for the dogs. Dog housing is kept EXTREMELY clean, and puppies receive frequent baths and attention from staff. Staff are not only knowledgeable but also so sweet towards the dogs AND customers. As a dog owner I’d feel very comfortable adopting a puppy here! 🙂


Kristin Peters

We got our new Pomski, Loki, there about 10 days ago. Not only is he adorable, but highly intelligent. His first vet check was two days ago and the vet was impressed with his physical condition and behavior since he’s already following some commands… not bad for an 8 week old puppy!

Staff was helpful, knowledgeable and kind. Worked with us on a very busy day and make a very long process seem less stressful.

I only have a picture from when he was waking up from a nap but he’s still adorable!

Thank you for the new member of our family!!


Kellie Wilson

Went to Novi’s Petland just to look. Ended up playing with two corgi puppies that we absolutely fell in love with both of them. Britney was our representative and she did an amazing job explaining and going through the financing process from start to finish. Now we are excitedly awaiting Thursday so we can bring our little girl home!


Emily McIntyre

How is this place even legal? These poor dogs are housed in small glass showcases with spot lights beaming on them. There are small booths where you can visit with a puppy and coin operated dispenser on the wall of treats to feed to these puppies, without any kind of monitoring. Blown away that this kind of establishment is still in business.


Christina Iski

I paid $3,600 for a male Siberian husky. He was golden from urine when I rescued him from a small glass box. Fast forward 6 years, I still have “Lucky” with his extreme anxiety disorder and excessive drooling. I had to put the dog into a doggie day care because he was not able to be crated due to the trauma as a puppy at Petland. Any weak owner would have gotten rid of the dog early on, but I grew an attachment from day 1. I thought Petland was closed or shutdown once before, but please consider what commitment your will be making to a dog who came from a puppy mill and has major health issues as a side effect.


Tomika DeLeon

Petland is the only national pet store chain in the United States that still sells puppies. Petland is also the largest retailer of puppy mill dogs. While the company claims their puppies come only from reputable breeders and are in good health, our investigations have proven otherwise. -HSUS