Mountain High Labradors (Reno, Nevada)
Mountain High Labradors Customer Reviews Summary
We’ve analyzed all available reviews for this breeder and summarized our findings below for your convenience!
This breeder has received mostly positive reviews, with customers praising the breeder's professionalism, communication, and the health and temperament of their puppies. Multiple customers mention that their dogs have been easy to train and great with kids and other pets.
The breeder also follows up with customers after the purchase to ensure their satisfaction. One customer plans on getting another puppy from this breeder in the future and would recommend them to others.
However, one negative review stands out, with a customer describing the breeder as unprofessional, rude, and disreputable. They detail a poor customer service experience, including receiving offensive remarks.
Another negative review criticizes the breeder for their handling of a deposit and accuses them of caring only about money. It is important for potential customers to note that silver labs are not considered purebred Labradors, as mentioned in one of the reviews.
Overall, customers have been satisfied with the breeder's dogs and their experience, but the negative reviews should be taken into consideration.
Mountain High Labradors Reviews
We’ve compiled a list of the most helpful reviews for this breeder below. We’ve included both positive and negative (if applicable) reviews to give you a better idea of the type of breeder you’re considering.
Gilbert Howell
Great place it was a adventure to pick up my new silver lab but the drive way was a rough hill in the winter i would recommend a truck lol.
Gina Hayes0107
Mountain High Labradors takes great bride in their dogs. They were professional and communication was excellent. They answered all my questions, it was a very smooth transaction, purchasing a puppy. We absolutely love our puppy. He is smart, affectionate and a playful pup who has been easy to potty train. MHL begins potty training right away and that is evident in our dog. I highly recommend MHL if you’re thinking about adding a Labrador to your family. Best decision ever!! If you aren’t familiar with the area as I was not, don’t be alarmed when driving there. It’s off the beaten path, and located in the beautiful high desert.
Basque Landscaping
Wanted to give a detailed review for those on the fence, as we all become indecisive when picking a breeder and their dogs.
I purchased a female charcoal lab from Joe 3 years ago. She was from Norman and Hayden’s breed. The process was simple from deposit to pick up. The only hard thing was patients, but well worth it. Even after pick up, Joe reached out to make sure we were happy with our new puppy.
I’m now giving a review 3 years later, as I wanted to see not only the dog’s temperament, but health in the long run. We have had zero medical problems with her and is probably the sweetest dog we have ever owed. Great with kids and other dog’s.
I do plan on getting another from Joe probably late 2022 and would recommend Joe and he’s puppies to other’s.
D H
Hello everyone,
I’ll be brief: Do not think for a second that Joe “the breeder” cares about families or about your situation. He only cares about money. Today he refused to sell me a puppy who I was first on the list because I didn’t pay him a deposit. He says it was “his mistake” that he was not suppose to have put me there but he makes my family who’s been waiting patiently ,pay for it. He never followed up reminding me about the deposit fee, which I forgot to pay because it was around the holiday season and when many things are going on. Then when the dogs are born, he doesn’t empathize with me one bit and he tells me to get on the next list. I’ve already been moved to this list and have been waiting a year for a puppy and then today he takes it away for a petty reason.
The really hurtful part is that I’ve bought a puppy from him before but I never interacted with Joe as much as I did this time just to find out he’s a horrible person.
rhonda Lee
Purebred labs only come in three colors people! Silver labs are not purebred Labradors. Please don’t buy!!!!! Your getting ripped off! Buy from someone who cares about the breed and not about the money and color.
Riley Twitchell
The people who run this business are by far the most unprofessional, rude, and truly disreputable. I would recommend getting a dog from ANY other place possible. 1 star doesn’t do them justice, 0 stars is more accurate. They continued to call us scammers and cheats through many emails, followed by wishing our family would contract COVID or other “diseases” since we chose not to get a dog from them anymore after their terrible customer service.
THE WORST EXPERIENCE EVER.